Many Canadians would like to see government services made available online permanently
With vaccines opening to more and more Canadians, many are starting to look towards the end of the pandemic. However, while most […]
Category: Federal
Five things we learned about the future of digital government
It is safe to say that the last year has been, for most of us and in so many ways, like nothing […]
Four Government Technology And Innovation Megatrends For 2021
Most people pay attention to technology and innovation as it plays out in the commercial world, but the innovation happening in the […]
What we’ve learned from two years of teaching digital to public service executives
‘Public servants will need to play an important role in maintaining public trust and finding the right balance between using these technologies […]
Government CIOs pressing forward on the case for citizen-centric IT
It can be an uphill battle for the public sector to meet growing citizen demands for Amazon-style customer service. However, some CIOs […]
Here comes Govtech: It’s time to digitise government and the public sector
There have been precious few positives about the past year, but the lockdowns have forced us all to hone our technological skills […]
COVID-19 is ushering a new era in government services
“Local governments’ futures across a range of services is being reshaped because of Covid-19.” Covid-19 has forced businesses of all stripes to […]
Digital Experience: The importance of digital experience maturity
“People often think that corporate maturity is the problem or the government isn’t supporting digitalisation, but ultimately it comes down to what […]
Congress needs to prioritize government digital service delivery
When the COVID-19 pandemic hit the United States, federal government employees across the country had to make dramatic changes to the way […]
To save billions, let’s finally put government forms to work
The U.S. government is awash in more official forms than any organization in the history of civilization. A review of the websites […]