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COVID-19 is ushering a new era in government services
Federal Municipal State

COVID-19 is ushering a new era in government services

"Local governments’ futures across a range of services is being reshaped because of Covid-19.”  Covid-19 has forced businesses of all...
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Digital Experience: The importance of digital experience maturity
Federal Municipal State

Digital Experience: The importance of digital experience maturity

"People often think that corporate maturity is the problem or the government isn’t supporting digitalisation, but ultimately it comes down...
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COVID-19: The Ultimate Stress Test for Major Government Systems
State

COVID-19: The Ultimate Stress Test for Major Government Systems

Crashing state unemployment websites. Overwhelmed call centers. Millions out of work. Cloud technologies stepped up to the plate as the...
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COVID-19 Pushes Digital Services from Luxury to Necessity
Municipal

COVID-19 Pushes Digital Services from Luxury to Necessity

For many jurisdictions, moving citizen services online was a long-term, “nice-to-have” project, but the pandemic forced new ways to bring...
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COVID-19 is accelerating city digital transformation and citizen engagement
Municipal State

COVID-19 is accelerating city digital transformation and citizen engagement

A tongue-in-cheek question that has been doing the rounds on social media – “Who led the digital transformation of your...
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What has digital government in the UK learned during the COVID-19 crisis?
Municipal State

What has digital government in the UK learned during the COVID-19 crisis?

The response from governments around the world to the threat of COVID-19 has been one of the biggest public service...
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Contactless Government Is Booming: 10 Ways to Keep the Momentum Going
Municipal State

Contactless Government Is Booming: 10 Ways to Keep the Momentum Going

Earlier this year, Norton Bonaparte predicted a permanent end to a foundational element of how government leaders and employees engage...
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Looking beyond COVID-19 to build a digital government
Municipal State

Looking beyond COVID-19 to build a digital government

State and local government leaders should lean on advances to cloud made during the pandemic to accelerate digital services that...
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COVID Closed the Door on Old Tech in a Number of Cities
Municipal

COVID Closed the Door on Old Tech in a Number of Cities

Either by necessity, design, or other reasons, the COVID-19 crisis challenged cities to work smarter, and in many cases, become...
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Government spending on Covid consultancy contracts rises to £175m
Uncategorized

Government spending on Covid consultancy contracts rises to £175m

The bill for private consultants hired by the government to help combat the coronavirus pandemic has climbed to £175m, as...
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Congress needs to prioritize government digital service delivery
Federal

Congress needs to prioritize government digital service delivery

When the COVID-19 pandemic hit the United States, federal government employees across the country had to make dramatic changes to...
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To save billions, let’s finally put government forms to work
Federal

To save billions, let’s finally put government forms to work

The U.S. government is awash in more official forms than any organization in the history of civilization. A review of...
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The UN ranks Denmark the highest score for E-Government
Federal Municipal State

The UN ranks Denmark the highest score for E-Government

Denmark leads in the United Nations’ E-Government survey 2020, according to the embassy of Denmark in Myanmar’s announcement on 14...
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How COVID-19 is changing the way governments approach technology
Federal Municipal State

How COVID-19 is changing the way governments approach technology

The global pandemic has affected our world in more than just health or economy. It is well understood that COVID-19...
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Passport services starting to resume in Canada
Federal

Passport services starting to resume in Canada

Canadians who have an immediate need for a passport can once again apply by mail, as of July 31. If...
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Official calls for faster roll-out of ‘Digital Government Policy’
Federal Municipal State

Official calls for faster roll-out of ‘Digital Government Policy’

Ministry of Economy and Finance secretary of state Vongsey Vissoth called on relevant officials and working group members to expedite...
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Twenty years on, Japan government’s digital ambitions still stuck in piles of paper
Federal Municipal State

Twenty years on, Japan government’s digital ambitions still stuck in piles of paper

TOKYO — Two decades after Japan rolled out an ambitious plan to go digital, the COVID-19 crisis has exposed the...
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Estonia built one of the world’s most advanced digital societies. During COVID-19, that became a lifeline
Federal Municipal State

Estonia built one of the world’s most advanced digital societies. During COVID-19, that became a lifeline

Estonia built one of the world’s most advanced digital societies long before the COVID-19 pandemic, providing services such as electronic...
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Immigration application system set for massive revamp after COVID-19
Federal

Immigration application system set for massive revamp after COVID-19

A complete overhaul of how Canada processes immigration applications is in the works as the government braces for post-pandemic demand...
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eGovt Solutions Launches World’s Most Comprehensive COVID-19 Response Solution for State and Federal Governments
Federal State

eGovt Solutions Launches World’s Most Comprehensive COVID-19 Response Solution for State and Federal Governments

Just like GM has stepped up to help our Governments with missing masks and ventilators, eGovt Solutions has stepped up to...
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