Federal

Four Government Technology And Innovation Megatrends For 2021

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Most people pay attention to technology and innovation as it plays out in the commercial world, but the innovation happening in the U.S. government is equally exciting to watch. The Covid-19 pandemic will prove to be an innovation trigger, accelerating cloud adoption and remote work capabilities across all of government, promoting new ways for the […]

Federal

What we’ve learned from two years of teaching digital to public service executives

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‘Public servants will need to play an important role in maintaining public trust and finding the right balance between using these technologies to improve the work of government.’ The public conversation around digital government has often focused on producing high-quality, easy-to-use digital services. An important aspiration no doubt, particularly as citizen expectations of digital service […]

Federal

Estonia built one of the world’s most advanced digital societies. During COVID-19, that became a lifeline

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estonia digital societies

Estonia built one of the world’s most advanced digital societies long before the COVID-19 pandemic, providing services such as electronic voting, online learning in schools, digital bureaucracy, and healthcare. When the coronavirus crisis struck, this investment paid off as Estonia’s digital public services continued mostly uninterrupted. Public-private partnerships and trust in public institutions are the […]