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Government spending on Covid consultancy contracts rises to £175m

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The bill for private consultants hired by the government to help combat the coronavirus pandemic has climbed to £175m, as the chair of an influential parliamentary committee revealed that MPs would investigate the multimillion-pound use of management consultancies. The government has bought consulting services from almost 90 different companies as it scrambled to fill gaps […]

Federal

Congress needs to prioritize government digital service delivery

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When the COVID-19 pandemic hit the United States, federal government employees across the country had to make dramatic changes to the way they operate. The country’s largest workforce shifted toward telework, and citizen services moved to being digital-first or in many cases, digital-only experiences. Government digital service delivery, while ramping up before the pandemic, has […]

Federal

Passport services starting to resume in Canada

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Canadians who have an immediate need for a passport can once again apply by mail, as of July 31. If Canadians are travelling in less than 30 days, or need their passport urgently, they can now request in-person appointments. If Canadians do not have travel plans, the government media release recommends waiting before applying for […]