Federal

Passport services starting to resume in Canada

Posted on

Canadians who have an immediate need for a passport can once again apply by mail, as of July 31. If Canadians are travelling in less than 30 days, or need their passport urgently, they can now request in-person appointments. If Canadians do not have travel plans, the government media release recommends waiting before applying for […]

Federal

Twenty years on, Japan government’s digital ambitions still stuck in piles of paper

Posted on

TOKYO — Two decades after Japan rolled out an ambitious plan to go digital, the COVID-19 crisis has exposed the government’s deeply rooted technological shortcomings as ministries remain stuck in a paper-driven culture that experts say is hurting productivity. While Tokyo has made “digital transformation” its main policy plank this year, the switch may not […]